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  • It is important to take care of your candle. Giving your candle love will ensure the candle looks its best, burns at its best and remains safe. 

    1. Tunneling

    Tunneling is very common so don't worry because it can easily be avoided or repaired.

    You should always burn your candle long enough so that the wax pool has time to reach the edges of the candle jar. If you extinguish your candle too early it may lead to the formation of a tunnel like the pic below. 

    To repair your candle you can use a heat gun to heat the edges of the wax. Make sure you do this as soon as the candle starts to tunnel as the melted wax my swamp/drown the wick.

    Another method is to create a dome around the jar using tin foil, please see the video below.

    2. Your wick

    Before lighting, trim your wick to 6mm. Trim using scissors or a wick trimmer for a cotton wick and a wick trimmer or pinch with your fingers for a wooden wick. This ensures a clean (no black smoke), safe burn and increased candle lifespan.

    Please note that your wooden wick may take a couple of goes to initially ignite. 

    3. Extinguishing your candle flame

    It is best to use a candle snuffer to safely extinguish your flame.  A snuffer reduces the risk of blowing molten wax outside the jar and helps prevent excess soot/smoke forming when putting the flame out.

    4. No foreign materials

    Keep your candle free of any foreign materials including matches and wick trimmings.

    5. Only burn the candle on a level surface.

    6. Burn time

    Do not burn the candle for more than 4 hours at a time, as this protects the glass from overheating, and ensures optimum function of the wick. To protect the surface below from heat, place your candle on a coaster.

    7. Don't burn you candle right to the bottom of the jar

    Do not burn your candle when approximately 8mls of wax remains. This ensures you do not overheat your jar.

    8. Residue wax on jar?

    If you have some residue wax on the jar, you can wipe this off with a tissue once you have extinguished the candle, and while the wax is warm. You can also use the heat gun method above or a hair dryer. 

    9. Remember to recycle

    We have specifically chosen beautifully shaped, clear jars, so you can re-use them. They make great mini terrariums, tea light holders, succulent pots, or makeup brush holders. Our tea light pots are made from aluminium which is recyclable.

    You can turn our candle boxes inside out and reuse them.  They make nice little gift boxes!